We take our
customer’s privacy seriously and we will only collect, record, hold, store,
disclose, transfer and use your personal information as outlined below.
Data
protection is a matter of trust and your privacy is important to us. We shall
therefore only use your name and other information, which relates to you in the
manner set out in this Privacy Policy. We will only collect information where
it is necessary for us to do so and we will only collect information if it is
relevant to our dealings with you.
We
will only keep your information for as long as we are either required to by law
or as is relevant for the purposes for which it was collected.
You
can visit the Platform (as defined in the Terms of Use) and browse without
having to provide personal details. During your visit to the Platform you
remain anonymous and at no time can we identify you unless you have an account
on the Platform and log on with your user name and password.
Lazada
is committed to complying with the Personal Data Protection Act 2012.
If you have any comments, suggestions or
complaints, you may contact us (and our Data Protection Officer) by e-mail at sales@learningstore.com.sg
Collection of Personal Information
When you create a LearningStore
account, or otherwise provide us with your personal information through the
Platform, the personal information we collect may include your:
·
Name
·
Delivery Address
·
Email Address
·
Contact Number
·
Mobile Number
·
Date of Birth
·
You must only submit
to us, our authorised agent or the Platform, information which is accurate and
not misleading and you must keep it up to date and inform us of changes (more
information below). We reserve the right to request for documentation to verify
the information provided by you.
We will only be able
to collect your personal information if you voluntarily submit the information
to us. If you choose not to submit your personal information to us or
subsequently withdraw your consent to our use of your personal information, we
may not be able to provide you with our Services. You may access and update
your personal information submitted to us at any time as described below.
If you provide
personal information of any third party to us, we assume that you have obtained
the required consent from the relevant third party to share and transfer
his/her personal information to us.
If you sign up for LearningStore
using your social media account or link your LearningStore account to your
social media account or use certain other LearningStore social media features,
we may access information about you which you have voluntarily provided under
your social media provider in accordance with the provider's policies and we
will manage your personal data which we have collected in accordance with LearningStore’s
privacy policy.
Use and Disclosure of Personal Information
The personal
information we collect from you will be used, or shared with third parties
(including related companies, third party service providers, and third party
sellers), for some or all of the following purposes:
·
To facilitate your use
of the Services (as defined in the Terms of Use) and/or access to the Platform;
·
To process orders you
submit through the Platform, whether the products are sold by LearningStore or
a third party seller. Payments that you make through the Platform for products,
whether sold by LearningStore or a third party seller, will be processed by our
agent;
·
To deliver the
products you have purchased through the Platform, whether sold by LearningStore
or a third party seller. We may pass your personal information on to a third
party in order to make delivery of the product to you (for example to our
courier or supplier), whether the product is sold through the Platform by LearningStore
or a third party seller;
·
To update you on the
delivery of the products, whether sold through the Platform by LearningStore or
a third party seller, and for customer support purposes;
·
To compare
information, and verify with third parties in order to ensure that the
information is accurate;
·
Further, we will use
the information you provide to administer your account (if any) with us; verify
and carry out financial transactions in relation to payments you make online;
audit the downloading of data from the Platform; improve the layout and/or content
of the pages of the Platform and customise them for users; identify visitors on
the Platform; carry out research on our users’ demographics and behaviour;
provide you with information we think you may find useful or which you have
requested from us, including information about our or third party sellers’
products and services, provided you have indicated that you have not objected
to being contacted for these purposes;
·
When you register an
account with LearningStore or otherwise provide us with your personal
information through the Platform, we will also use your personal information to
send you marketing and/or promotional materials about our or third party
sellers’ products and services from time to time. You can unsubscribe from
receiving marketing information at any time by using the unsubscribe function
within the electronic marketing material. We may use your contact information
to send newsletters from us and from our related companies; and
·
In exceptional
circumstances LearningStore may be required to disclose personal information,
such as when there are grounds to believe that the disclosure is necessary to
prevent a threat to life or health, or for law enforcement purposes, or for
fulfillment of legal and regulatory requirements and requests.
LearningStore may
share your personal information with third parties and our affiliates for the
abovementioned purposes, specifically, completing a transaction with you,
managing your account and our relationship with you, marketing and fulfilling
any legal or regulatory requirements and requests as deemed necessary by LearningStore.
In sharing your personal information with them, we endeavor to ensure that the
third parties and our affiliates keep your personal information secure from
unauthorised access, collection, use, disclosure, or similar risks and retain
your personal information only for as long as they need your personal
information to achieve the abovementioned purposes.
In disclosing or
transferring your personal information to third parties and our affiliates
located overseas, LearningStore take steps to ensure that the receiving
jurisdiction has in place a standard of protection accorded to personal
information that is comparable to the protection under or up to the standard of
the PDPA.
LearningStore does not
engage into the business of selling customers’ personal information to third
parties.
Withdrawal of Consent
You may communicate
your objection to our continual use and/or disclosure of your personal
information for any of the purposes and in the manner as stated above at any
time by contacting us at our e-mail address below.
Please note that if
you communicate your objection to our use and/or disclosure of your personal
information for the purposes and in the manner as stated above, depending on
the nature of your objection, we may not be in a position to continue to
provide our products or services to you or perform on any contract we have with
you. Our legal rights and remedies are expressly reserved in such event.
Updating Your Personal Information
You can update your
personal information anytime by accessing your account on the LearningStore
Platform. If you do not have an account with us, you can do so by contacting us
at our e-mail address above.
We take steps to share
the updates to your personal information with third parties and our affiliates
with whom we have shared your personal information if your personal information
is still necessary for the above stated purposes.
Accessing Your Personal Information
If you would like to
view the personal information we have on you or inquire about the ways in which
your personal information has been or may have been used or disclosed by LearningStore
within the past year, please contact us at our e-mail address below. We reserve
the right to charge a reasonable administrative fee for retrieving your personal
information records.
If you have an account
with LearningStore, you may access details of your order by logging into your
account on the Platform. Here you can view the details of your orders that have
been completed, those which are open and those which are shortly to be
dispatched and administer your address details, bank details and any newsletter
to which you may have subscribed. You undertake to treat your LearningStore
username, password and order details confidentially and not make it available
to unauthorised third parties. We cannot assume any liability for misuse of
your LearningStore username, password or order details, except as stated in the
Terms of Use.
Security of Your Personal Information
LearningStore ensures
that all information collected will be safely and securely stored. We protect
your personal information by:
·
Restricting access to
personal information
·
Maintaining technology
products to prevent unauthorised computer access
·
Securely destroying
your personal information when it is no longer needed for any legal or business
purpose
LearningStore uses
128-bit SSL (secure sockets layer) encryption technology when processing your
financial details. 128-bit SSL encryption is approximated to take at least one
trillion years to break, and is the industry standard.
If you believe that
your privacy has been breached by LearningStore, please contact us at our
e-mail address below.
Your password is the
key to your account. Please use unique numbers, letters and special characters,
and do not share your LearningStore password to anyone. If you do share your
password with others, you will be responsible for all actions taken in the name
of your account and the consequences. If you lose control of your password, you
may lose substantial control over your personal information and other
information submitted to LearningStore. You could also be subject to legally
binding actions taken on your behalf. Therefore, if your password has been
compromised for any reason or if you have grounds to believe that your password
has been compromised, you should immediately contact us and change your
password. You are reminded to log off of your account and close the browser
when finished using a shared computer.
Minor
LearningStore does not
sell products for purchase by children. If you are under 18 years old, you may
use our website only with the involvement of a parent or guardian.
Collection of Computer Data
LearningStore or our
authorized service providers may use cookies, web beacons, and other similar
technologies for storing information to help provide you with a better, faster,
safer and personalized experience when you use the Services and/or access the
Platform.
When you visit LearningStore,
our company servers will automatically record information that your browser
sends whenever you visit a website. This data may include:
·
Your computer's IP
address
·
Browser type
·
Webpage you were
visiting before you came to our Platform
·
The pages within the
Platform which you visit
·
The time spent on
those pages, items and information searched for on the Platform, access times
and dates, and other statistics.
This information is
collected for analysis and evaluation in order to help us improve our website
and the services and products we provide.
Cookies are small text
files (typically made up of letters and numbers) placed in the memory of your
browser or device when you visit a website or view a message. They allow us to
recognize a particular device or browser and help us to personalize the content
to match your preferred interests more quickly, and to make our Services and
Platform more convenient and useful to you.
Web beacons are small
graphic images that may be included on our Service and the Platform. They allow
us to count users who have viewed these pages so that we can better understand
your preference and interests.
No Spam, Spyware, or Virus
Spam, spyware or virus
is not allowed on Platform. Please set and maintain your communication
preferences so that we send communications to you as you prefer. You are not
licensed or otherwise allowed to add other users (even a user who has purchased
an item from you) to your mailing list (email or physical mail) without their
express consent. You should not send any messages which contain spam, spyware
or virus via the Platform. If you would like to report any suspicious messages,
please contact us at our email address below.
Changes to the Privacy Policy
LearningStore shall
regularly review the sufficiency of this Privacy Policy. We reserve the right
to modify and change the Privacy Policy at any time. Any changes to this policy
will be published on the Platform.
LearningStore's Right
YOU ACKNOWLEDGE AND
AGREE THAT LEARNINGSTORE HAS THE RIGHT TO DISCLOSE YOUR PERSONAL INFORMATION TO
ANY LEGAL, REGULATORY, GOVERNMENTAL, TAX, LAW ENFORCEMENT OR OTHER AUTHORITIES
OR THE RELEVANT RIGHT OWNERS, IF LEARNINGSTORE HAS REASONABLE GROUNDS TO BELIEVE
THAT DISCLOSURE OF YOUR PERSONAL INFORMATION IS NECESSARY FOR THE PURPOSE OF
MEETING ANY OBLIGATIONS, REQUIREMENTS OR ARRANGEMENTS, WHETHER VOLUNTARY OR
MANDATORY, AS A RESULT OF COOPERATING WITH AN ORDER, AN INVESTIGATION AND/OR A
REQUEST OF ANY NATURE BY SUCH PARTIES. TO THE EXTENT PERMISSIBLE BY APPLICABLE
LAW, YOU AGREE NOT TO TAKE ANY ACTION AND/OR WAIVE YOUR RIGHTS TO TAKE ANY
ACTION AGAINST LEARNINGSTORE FOR THE DISCLOSURE OF YOUR PERSONAL INFORMATION IN
THESE CIRCUMSTANCES.
Contacting LearningStore
If you wish to
withdraw your consent to our use of your personal information, request access
and/or correction of your personal information, have any queries, comments or
concerns, or require any help on technical or cookie-related matters, please
feel free to contact us (and our Data Protection Officer) at [sales@learningstore.com.sg].